Impostor Syndrome
Impostor syndrome is characterized by the belief that one's achievements are the result of chance rather than ability or effort. This perception can make individuals feel undeserving of their current roles and as though they have deceived others into overestimating their competence. It is often temporary (rather than permanent), and most people experience it at some stage in their lives. Members of the neurodiverse community may be particularly vulnerable to it.
Those struggling with impostor syndrome might undervalue their strengths and hesitate to take on visible roles, fearing they may be "found out" as inadequate.
Covering
Covering is a self-protective behavior that arises when an organization hires a diverse workforce but implicitly or explicitly encourages conformity rather than true inclusion. The subtle (and often unintentional) message conveyed is: "You are accepted in spite of your identity, not because of it."
Covering can impact employee behavior across four key areas:
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Appearance: Modifying dress, grooming, or mannerisms to fit in.
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Affiliation: Steering away from behaviors linked to their cultural or identity group (e.g., ethnicity, sexual orientation).
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Advocacy: Avoiding efforts to support or represent their own identity group.
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Association: Distancing themselves from others who share their background or group identity.
Besides the emotional strain placed on individuals who engage in covering, this also deprives the organization of the valuable insights and perspectives those individuals bring—precisely the kind of diversity that can strengthen an organization.
Cultural Taxation
Cultural taxation refers to the added responsibilities placed on individuals from underrepresented groups, who are often asked to contribute to DE&I activities. This work is usually unpaid and can significantly increase their workload and stress. Often, declining such participation may result in their community being left without a voice, making it hard for them to refuse even when overwhelmed. This imbalance can lead to fatigue and burnout over time.
Workplace Solutions
In addition to creating policies and systems that support DE&I, organizations can also consider physical and systemic modifications to foster inclusivity. Depending on local laws, some accommodations may even be legally required.
Exhibit 14: Facility and System
Solutions and Benefits
Solution |
Definition |
Benefit |
Caregiver options |
Includes
resources that help manage responsibilities associated with caring for
children, the elderly, and other relatives who need support. May include
legal assistance for estate planning and guardianship, referral services for
child and elder care services, flexible work
schedules, and returnships. |
Enables
employees to contribute more fully to the organization and balance life and
work. Helps prevent unnecessary losses of perspective and contributes to a diverse
culture, especially where certain dimensions of diversity are more likely to
be impacted by caregiving requirements. |
Workplace flexibility policies |
Includes
flexible work schedules, remote or hybrid work, and other nontraditional
working arrangements. |
Enables
employees to balance family
obligations, educational pursuits, and
other needs. It can prove
attractive to certain sets of generational workers. |
Paid leave options |
Examples may
include vacation, sick leave,
personal leave, personal time
off, sabbaticals, and paid family leave. |
Leave
programs may help attract more diverse sets of workers along many different
dimensions of diversity. Gender-neutral parental leave helps promote gender
equality and reduce gender-based wage and career achievement gaps. |
Tuition reimbursement programs and student loan assistance |
Programs that
help reimburse the cost of continuing education, including college tuition
and certification programs. May also include student loan repayment assistance. |
Helps
contribute to neurodiversity in the workplace while assisting
underrepresented groups to close educational gaps. |
Inclusive events calendars |
Organizational
calendars that celebrate
important holidays for all groups throughout the year. |
Helps avoid
ingroup/outgroup issues
arising from predominantly represented groups and allows members of
underrepresented groups to celebrate and share their cultural
traditions. |
Lactation rooms |
Lactation
rooms are dedicated, private
spaces for women who are nursing to express breast milk during the day. These
may be required by law. |
Improved
productivity, reduced absenteeism,
improved children's health. Helps reduce gender gaps in the workplace due to
work/life balance. |
Quiet or
prayer rooms |
Quiet or
prayer rooms are dedicated
spaces where individuals
may escape the loudness of
the workspace and/or engage in their private religious practices during the
day. They are not specific to any religion. |
Improved
spiritual and mental well- being. Helps neurodivergent individuals who are
sensitive to noise and allows employees to be their authentic selves at work
with respect to their religious beliefs. |
Braille and screen
readers |
Braille is a
system of raised dots, that allow vision-impaired individuals
to read using their fingertips. A
screen reader is an interface
that helps vision-impaired individuals read content displayed on a screen and
navigate computer menus and programs. |
Creates an
inclusive environment for individuals who are vision- impaired to participate
fully in the workplace. |
Closed captioning |
Closed
captioning displays on- screen text
matching the audio component of
digital content. Technology
now provides the ability for
this to be done in live time through
artificial intelligence. |
Helps those
who are hearing- impaired or
are neurotypical engage and
understand content more fully.
This may also be preferred by
individuals not included in
those groups depending on
their learning style and preferences. |
Wheelchair ramps |
Wheelchair
ramps provide mobility for wheelchair-bound individuals to access areas that
are at a different elevation. These may be required by law. |
Allows
individuals with reduced mobility to
engage and move around the
workplace. Additional accommodations on this front may include
wheelchair-accessible water fountains, bathrooms, and work
surfaces. |
Gender-neutral restrooms |
Gender-neutral
restrooms are available for
anyone to use, regardless of
their gender identity. These may be individual units (designed for a single
person at a time) or multi-use units (with facilities
for use by several individuals
at once). Multi-use units must
include stalls with a high degree
of privacy to be considered
gender-neutral. |
This provides
individuals with the ability to be authentic in regard to their gender
identity, providing a more comfortable working environment. |
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